Customer Service

Need assistance with your water service? We’re happy to help. Just send us a message or you can also get in touch using the contact info listed below.

Contact Customer Service

By Email

You may contact us via email 24/7. One of our qualified Customer Service Representatives will respond to your email during normal business hours.

Contact Customer Service

By Fax

Fax a copy of your service request, and you’ll hear from one of our qualified customer service 
representatives shortly.
201 525 2325
Contact Customer Service

By Phone

Call us to speak directly with one of our customer service representatives for Kearny Water Department.

To obtain phone numbers for another location navigate to the top right hand side of this page, click on the icon next to Kearny Water Department and enter in a new zip code.
(800) 242-5695
Monday – Friday: 8:00 a.m. – 6:00 p.m.
You can use our 24/7 self-service options to quickly obtain your account balance, pay your bill, and confirm your telephone your telephone information.
After Hours Emergencies: 201 955 7406
Contact Customer Service

In Person & by Mail

Send us a letter or visit your local customer service center for assistance.

Kearny Water Department Customer Service Center

69 Devoe Place
Hackensack, NJ 07601

Monday - Friday: 8:00 a.m. - 4:30 p.m.

Always remember to include your account number on any correspondence to us.

View in Google Maps