BOIL WATER ADVISORY LIFTED: DRINKING WATER WARNING FAILURE OF A FILTRATION OR DISINFECTION PROCESS

Jul 18, 2018

UPDATE: July 20 @ 11:30am

DRINKING WATER PROBLEM CORRECTED

IMPORTANT INFORMATION ABOUT YOUR DRINKING WATER

As a customer of SUEZ Middletown Water you were notified on July 18, 2018 of a problem with our drinking water and were advised to Boil Water prior to drinking. 

We are pleased to report that the problem has been corrected and that it is no longer necessary for residents of the Borough of Middletown to Boil Water prior to drinking.

We apologize for the inconvenience Borough residents experienced the past two days and thank you for your patience.  You can drink and use water as you normally would.

As always, you may contact Customer Service at 717-948-3055.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools and businesses).  You can do this by posting this notice in a public place or distributing copies by hand or mail.

This notice is being sent to you by SUEZ Middletown.

PWS ID# 7220038

Date distributed: July 20, 2018

UPDATE: July 19 @ 11:00am

THE BOIL WATER ADVISORY REMAINS IN EFFECT

SUEZ Middletown has completed obtaining the required check water samples for PA DEP as of this morning. Samples are at laboratory and we are waiting on results.  Water quality analysis of this nature typically take 24 hours to complete and then results are provided. Additional sampling and testing may be required. SUEZ will keep residents informed of the  process as information becomes available. 

Well #2 remains out of service and will remain disconnected from the water system until repairs are complete. 

Click here to read answers to frequently asked questions. 

ORIGINAL POST: July 18 @ 6:30pm

SUEZ – Middletown Water is experiencing operational conditions that compromise the water quality. BOIL YOUR WATER BEFORE USING.  On July 18, 2018, operational plant conditions or deficiencies were identified at Middletown Well #2. These deficiencies include loss of disinfection of water entering the distribution system.

There is an increased chance that the water may contain disease-causing organisms.

What should I do?

DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST.  Bring all water to a boil, let it boil for one minute, and let it cool before using, or use bottled water.  Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice.  Boiling kills bacteria and other organisms in the water.

Inadequately treated or inadequately protected water may contain disease-causing organisms. These organisms include bacteria, viruses and parasites which can cause symptoms such as diarrhea, nausea, cramps and associated headaches.

These symptoms above are not caused only by organisms in drinking water. If you experience any of these symptoms and they persist, you may want to seek medical advice. Guardians of infants and young children and people at increased risk, such as pregnant women, some of the elderly and people with severely compromised immune systems, should seek advice from their health care advisors about drinking this water.

What is being done?

Well #2 was taken offline due to a disinfection system operation failure; distribution system disinfection residuals were sampled and meet required levels; coliform sampling within the system has been initiated and results are pending.

We will inform you when you no longer need to boil your water.

For more information, please contact SUEZ – Middletown, 473 S Lawrence St, Middletown, PA 17057 or at 717-948-3055 or 888-844-0352.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or by distributing copies by hand or mail.

This notice is being sent to you by SUEZ – Middletown Water

PWS ID#: 7220038

Date distributed: 7-18-2018

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