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Frequently Asked Questions
Find answers instantly, without waiting on the phone. Check out our FAQ section for help with many topics, including your water service, online account, emergency info and more.
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Why is My Water Cloudy?
It’s usually caused by air entering the water lines. This can happen when our technicians are repairing leaks or performing maintenance.
Don’t Risk It. Call 811 Before Digging.
Planning a home improvement project? Planting a tree? Make sure to call 811 to avoid damaging buried gas and water lines on your property.