To Us, Every Drop Counts

SUEZ North America understands that making the most of limited water is more important than ever. Water shortages impact not only the environment, but also our very livelihoods. Mandated water cuts to agriculture and other industries present a new challenge that must be addressed in order to maintain the strength of our local economies and job markets.

In close collaboration with municipalities and consumers, SUEZ is facing this challenge head-on. From our Aquadvanced TM monitoring system to smart meters, we’re leading the way by employing innovative technology that conserves billions of gallons of water each and every year.

Smart Meters

Saving Water & Money with Real-Time Data

With traditional water meters, you only get a glimpse of your monthly or quarterly water usage. Smart meters, on the other hand, record water usage in real time, and wirelessly transmit data back to the water company—instantly.

Other benefits of smart metersing:

  • Enables you to save water and money by clearly showing how your personal choices impact your water usage; for example, how much water it takes to wash dishes by hand versus with a machine, or how much water your lawn sprinklers use compared to other smaller uses.
  • Receive email or text message alerts for sudden spikes in water usage, which could indicate an emergency such as a pipe leak or toilet that constantly flows—including alerts while you are away or on vacation.

At the same time, smart meters allow SUEZ to provide your water at a competitive price, through cost-savings associated with in-person meter readings and improved ability to detect leaks and other forms of waste. SUEZ is testing to improve customer experience and will be rolling out these meters to various markets.

Case Study: Making an Impact in Bayonne, NY

In the first months of operation, over 1,000 homeowners had been notified of potential leaks

SUEZ has installed 34,700 smart meters in the New York Metropolitan area, including 10,500 new smart meters in Bayonne, NJ, covering 90% of the city’s residents and businesses. In only the first months of operation, over 1,000 homeowners had been notified by SUEZ of potential leaks on their property.

Thanks to the new smart meter system, we were able to save these homeowners thousands of dollars in damages and repair, as well as increase operational efficiency through fewer in-person meter readings and repairs.

AquadvancedTM: Optimizing Water Networks with Real-Time Monitoring

As drinking water makes the journey from the source to your tap, you may be surprised to learn that a substantial amount is usually lost along the way. In fact, worldwide, over a third of drinking water is lost, mainly due to aging pipes that develop leaks and breaks

The US is no exception. Much of our piping infrastructure was built over 60 years ago, in the 1940s, and requires constant monitoring and maintenance. In the event of a big main break, millions of gallons of water can be lost, taking weeks or months for leaks to surface and become visible.

In response to this challenge, we developed AquadvancedTM, an innovative platform that monitors the flow of drinking water networks in real time. This allows us to detect leaks much more quickly and pinpoint them to within a few feet, saving millions of gallons of water.

In 2014 we introduced AquadvancedTM in Westchester County, NY, which had historically high rates of lost water due to underground leaks that were difficult to detect manually. With the system’s advanced monitoring abilities, the savings started to add up. We were able to find leaks in hours, not days and fix them in under 24 hours; whereas, before it might have taken several days.

The lost water in our operations in Westchester County has been reduced from 27.9% in December 2013 to 25.2% as of the end of 2014.


Aquifer Storage & Recovery

Saving Water for When We Need it Most

As climate change and urban development add pressure on our finite supply of water, it’s critical to explore opportunities to store as much water as possible. One innovative approach is to store water in underground aquifers using a technique called Aquifer Storage & Recovery (ASR), which involves re-injecting treated water back into an aquifer for later recovery and use.

ASR technology enables our operations in Idaho to meet current and future water demands by storing water during wet periods or periods of low demand and recovering it during dry periods or times of high demand. In 2014 our operations in Idaho enhanced the natural ground water supplies by 478 million gallons.