News & Press Releases

Get up-to-date information about water service, infrastructure initiatives, community programs, and more.

Jan 15, 2022

Effective January 14, 2022, changes were made to our Privacy Notice and Terms of Use (collectively, “Notices”).  These changes will not affect the way you use our Site and Services, but they will make it easier for you to understand the updates we have made to best serve you. 

At a glance, here is what these updates mean for you:

  • Transparency.  We are providing you with clarity on our data collection, use and sharing practices so that it is salient, succinct, and transparent. 
  • Changes to existing laws or emerging laws. While our Notices remain a legal document, we have done our best to update them as existing laws change or new laws emerge. 
  • Revisions. We have revised certain sections of our Notices to reflect industry standards.
  • Reorganization.  We have reorganized some topics so that they are easier for you to locate.

You can review the updated Notices by clicking the URLs listed below or copying and pasting these URLs into your web browser:

Because the above statements are just a few highlights, we encourage you read the updates to all Notices.  By continuing to use our Site and Services on and after the effective date, you are agreeing to the updated Notices.

Thank you for using mysuezwater.com.

Jan 14, 2022

Effective January 14, 2022, changes were made to our Privacy Notice and Terms of Use (collectively, “Notices”).  These changes will not affect the way you use our Site and Services, but they will make it easier for you to understand the updates we have made to best serve you. 

At a glance, here is what these updates mean for you:

  • Transparency.  We are providing you with clarity on our data collection, use and sharing practices so that it is salient, succinct, and transparent. 
  • Changes to existing laws or emerging laws. While our Notices remain a legal document, we have done our best to update them as existing laws change or new laws emerge. 
  • Revisions. We have revised certain sections of our Notices to reflect industry standards.
  • Reorganization.  We have reorganized some topics so that they are easier for you to locate.

You can review the updated Notices by clicking the URLs listed below or copying and pasting these URLs into your web browser:

Because the above statements are just a few highlights, we encourage you read the updates to all Notices.  By continuing to use our Site and Services on and after the effective date, you are agreeing to the updated Notices.

Thank you for using mysuezwater.com.

May 13, 2021

Moreno to Lead Engineering Department in New York

Chris Graziano, Vice President and General Manager of SUEZ Operations in New York, announced today the appointment of Gerard Moreno as its new Director of Engineering for its utility operations.

As director of engineering, Moreno will be responsible for the overall performance of the Engineering Department, including planning, design and construction activities as well as implementation of the capital budget for SUEZ’s four business units in New York and Rhode Island. The business units serve a population of about 500,000 people in parts of Rockland, Westchester, Orange, Putnam and Tioga counties in New York, as well as 19,500 people in the towns of South Kingstown and Narragansett in Rhode Island

“We are thrilled that Gerard has rejoined our SUEZ team,” said Graziano. “Gerard’s vision and extensive utility experience will have an immediate impact on our operations.”

Moreno, a graduate of Stevens Institute of Technology, most recently served as a Project Manager for Maser Consulting.  In this role, Moreno worked with municipalities to develop capital budgets and ensure timely project delivery within budget. Moreno rejoins SUEZ after serving in various supervisory positions with SUEZ from 2015 to 2019.

“I am thrilled to be back with SUEZ’ talented and dedicated team of water professionals,” said Moreno. “I look forward to tackling the challenges ahead of us so we can continue delivering top-notch service to our customers.”

Moreno holds professional engineering licenses in New York and New Jersey.

About SUEZ North America:

SUEZ North America operates across all 50 states and Canada with 2,800 employees dedicated to environmental sustainability and smart and sustainable resource management. The company provides drinking water, wastewater and waste collection service to nearly 7 million people on a daily basis; treats 560 million gallons of water and over 460 million gallons of wastewater each day; delivers water treatment and advanced network solutions to 16,000 industrial and municipal sites; processes 160,000 tons of waste for recycling; rehabilitates and maintains water assets for more than 6,000 municipal and industrial customers; and manages $4.1 billion in total assets. The company posted revenues of $1.1 billion in 2020 and is a subsidiary of Paris-based SUEZ.

About SUEZ:

Since the end of the 19th century, SUEZ has built expertise aimed at helping people to constantly improve their quality of life by protecting their health and supporting economic growth. With an active presence on five continents, SUEZ and its 90,000 employees strive to preserve our environment’s natural capital: water, soil, and air. SUEZ provides innovative and resilient solutions in water management, waste recovery, site remediation and air treatment, optimizing municipalities’ and industries’ resource management through “smart” cities and improving their environmental and economic performance. The Group delivers sanitation services to 64 million people and produces 7.1 billion m3 of drinking water. SUEZ is also a contributor to economic growth, with more than 200,000 jobs created directly and indirectly on an annual basis, and a provider of new resources, with 4.2 million tons of secondary raw materials produced. By 2030, the Group is targeting 100% sustainable solutions, with a positive impact on our environment, health and climate. SUEZ generated total revenue of €17,2 billion in 2020.

Apr 26, 2021

Conservation and leak detection efforts save millions of gallons of water

This Earth Month, SUEZ is highlighting measures it has and continues to take to preserve our planet and conserve life’s most precious resource, water. As climate change and the impact of humankind continue to take their toll on the environment, SUEZ is taking action now to conserve water and the energy necessary to deliver it to 525,000 residents and businesses SUEZ serves in Rockland, Westchester, Orange, Tioga and Putnam counties.

“Water is essential to life, but it is also a finite resource,” said Chris Graziano, Vice President and General Manager of SUEZ Operations in New York. “We know that to combat all of the environmental challenges that are facing our world, we need to use everything at our disposal to protect and preserve natural water sources and finished, treated water that we deliver to customers every day.”

A significant threat to environmental sustainability is loss of treated drinking water. Each day in the United States it is estimated that 6 billion gallons of drinking water are lost to leaks and water main breaks. Utilizing innovative technologies for leak detection, the company has worked to save over 87 million gallons in New York that would have been lost in 2020. Similarly, proactively investing $28 million to replace 82,000 feet of water mains has ensured system resiliency and significantly lessens the chance of water being lost due to water main breaks.

SUEZ also encourages customers to take steps in their own lives to preserve our natural resources. Since the launch of the company’s conservation program known as SUEZ Conserve, customers in Rockland, Orange, Putnam, and Westchester counties have redeemed over 8,000 rebates. By replacing outdated and inefficient fixtures with newer, water-saving models our customers are saving over 128,000 gallons of water per day.

Additionally, the U.S. Environmental Protection Agency (EPA) recently honored SUEZ with a WaterSense 2020 Excellence in Promoting Labeled Products Award, recognizing SUEZ as a leader in for encouraging customers to purchase efficient fixtures that in turn protect our watershed. For more information SUEZ Conserve, visit us at www.SUEZconserve.com.

Throughout the month of April, the company is providing Earth Month tips on the company’s Facebook and Twitter channels. “As a company we recognize the critical responsibility we have to provide water services in an environmentally-conscious and sustainable manner,” said Graziano. “The actions that we are taking now are designed to preserve and protect our natural resources for years to come.”

About SUEZ North America:
SUEZ North America operates across all 50 states and Canada with 3,000 employees dedicated to environmental sustainability and smart and sustainable resource management. The company provides drinking water, wastewater and waste collection service to 6.7 million people on a daily basis; treats 560 million gallons of water and 460 million gallons of wastewater each day; delivers water treatment and advanced network solutions to 16,000 industrial and municipal sites; processes 160,000 tons of waste for recycling; rehabilitates and maintains water assets for more than 6,000 municipal and industrial customers; and manages $4.1 billion in total assets. The company posted revenues of $1.1 billion in 2018 and is a subsidiary of Paris-based SUEZ.

About SUEZ:
Since the end of the 19th century, SUEZ has built expertise aimed at helping people to constantly improve their quality of life by protecting their health and supporting economic growth. With an active presence on five continents, SUEZ and its 90,000 employees strive to preserve our environment’s natural capital: water, soil, and air. SUEZ provides innovative and resilient solutions in water management, waste recovery, site remediation and air treatment, optimizing municipalities’ and industries’ resource management through “smart” cities and improving their environmental and economic performance. The Group delivers sanitation services to 64 million people and produces 7.1 billion m3 of drinking water. SUEZ is also a contributor to economic growth, with more than 200,000 jobs created directly and indirectly on an annual basis, and a provider of new resources, with 4.2 million tons of secondary raw materials produced. By 2030, the Group is targeting 100% sustainable solutions, with a positive impact on our environment, health and climate. SUEZ generated total revenue of €18.0 billion in 2019.

Apr 19, 2021

Sweeping projects enhance service reliability and water quality

In a year that shined a light on what it truly means to be essential, SUEZ invested over $87 million in infrastructure projects to improve its water and wastewater systems across New York in 2020.

“SUEZ truly kept its commitment to its customers,” said Nadine Leslie, CEO, SUEZ North America. “Whether we are providing safe, reliable drinking water services or ensuring that wastewater is being safely treated to return to the environment, our customers are at the forefront of what we do. Last year presented numerous challenges, yet our employees stood by that commitment, embraced new health and safety regulations and continued delivering for the communities we serve.”

Thirty nine projects were completed in 18 municipalities in 2020 to ensure water quality and reliability to the 525,000 residents and businesses SUEZ serves in Rockland, Westchester, Orange, Tioga and Putnam counties.

“Our investments will benefit our communities for generations to come,” said Chris Graziano, Vice President and General Manager of SUEZ Utility Operations in New York. “From New Rochelle to Owego, our customers in New York depend on us to provide water and wastewater services to their homes and businesses every day. That is why we continue to make long-term, essential investments that improve water quality and reliability.”

Delivering the Essentials of Life During a Pandemic
The COVID-19 pandemic presented unprecedented challenges for the world and at the same time reminded people how essential water is to handwashing and good hygiene. With much of the state shut down, SUEZ crews embraced new health and safety standards designed to protect themselves and their customers as they continued their essential work.

“During this challenging time, SUEZ has been with our communities every step of the way,” Graziano said. “Our teams have worked tirelessly in the field, in the lab and in our treatment plants to ensure our customers have the clean water and reliable service they need to remain safe. It has been an honor to serve our communities and to know our infrastructure investments are helping to strengthen New York.” 

Investment Highlights:
Water Main Replacements
$28 million was invested in water mains that will safeguard and enhance reliable water service and ensure resiliency throughout SUEZ’s New York service territory. Approximately 82,000 feet of water main were replaced in 2020, including the first stage of a project to replace water mains on Main Street in New Rochelle, as part of the city’s historic downtown revitalization project.

Water Quality Improvements
Work was started on a multi-year upgrade at SUEZ’s Lake DeForest Treatment Plant to address water quality issues, including taste and odor which emerged in 2019 due to a significant algae bloom in the reservoir. Ozone and powdered activated carbon are the treatments that are planned. The plant treats water from Lake DeForest, a 6-billion gallon reservoir that serves approximately 100,000 customers in Rockland County.  

System Improvements
Completed safety improvements at numerous facilities, including an upgrade of cameras and access systems, replacement of fencing, lighting improvements and the installation of catwalks.

Tank upgrades
The painting and upgrades to storage tanks in Spring Valley and Port Chester ensure that water is available when needed in the local area and extends the life of these critical assets.

SCADA Master Plan upgrade
Supervisory Control and Data Acquisition (SCADA) systems at 20 sites in Rockland were upgraded to ensure continuous monitoring of water supply and quality and to provide further protections against cyber security threats.

Safety Enhancements
Improvements included upgrades to systems that monitor water quality and supply, increased cybersecurity measures and security enhancements to make water supplies and systems safer. 

Many new projects – including main replacements, plant upgrades and water tank refurbishments – are already underway in 2021.These investments highlight the company’s commitment to improve lives and communities across New York, Graziano said. “These projects keep communities safe and they prepare New York for the future,” Graziano said. “These extensive upgrades to New York’s infrastructure and treatment facilities will have long-lasting impacts on the areas we serve.”

About SUEZ in North America:
SUEZ North America operates across all 50 states and Canada with 3,000 employees dedicated to environmental sustainability and smart and sustainable resource management. The company provides drinking water, wastewater and waste collection service to 6.7 million people on a daily basis; treats 560 million gallons of water and 460 million gallons of wastewater each day; delivers water treatment and advanced network solutions to 16,000 industrial and municipal sites; processes 160,000 tons of waste for recycling; rehabilitates and maintains water assets for more than 6,000 municipal and industrial customers; and manages $4.1 billion in total assets. The company posted revenues of $1.1 billion in 2018 and is a subsidiary of Paris-based SUEZ.

About SUEZ:
Since the end of the 19th century, SUEZ has built expertise aimed at helping people to constantly improve their quality of life by protecting their health and supporting economic growth. With an active presence on five continents, SUEZ and its 90,000 employees strive to preserve our environment’s natural capital: water, soil, and air. SUEZ provides innovative and resilient solutions in water management, waste recovery, site remediation and air treatment, optimizing municipalities’ and industries’ resource management through “smart” cities and improving their environmental and economic performance. The Group delivers sanitation services to 64 million people and produces 7.1 billion m3 of drinking water. SUEZ is also a contributor to economic growth, with more than 200,000 jobs created directly and indirectly on an annual basis, and a provider of new resources, with 4.2 million tons of secondary raw materials produced. By 2030, the Group is targeting 100% sustainable solutions, with a positive impact on our environment, health and climate. SUEZ generated total revenue of €18.0 billion in 2019.

 

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